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Home | Business | Customer Service

55 Articles Found in Customer Service Category.

         
Effective Customer Communication [ 56]
Organizations are open dynamic systems for transforming resource inputs into saleable outputs (goods & services). They are created to provide useful products and services that satisfy the needs of customers and provide value to stakeholders.
Author:   Jonathon
Submitted: 2007-02-16
Six Sigma And The Customer [ 72]
With all the talk on processes and projects, it is easy to forget that Six Sigma focuses on the end result: the customer. Here's how to put the focus back on the customer in your pursuit of Six Sigma implementation.
Author:   Tony
Submitted: 2007-02-14
Customer-Supplier Relationships For Lean Six Sigma [ 16]
In their zeal to garner more business, many suppliers accept customer mistakes as part of the job and go about dealing with them in their own way, which results in additional costs to both. Lean Six Sigma can be used to help to alleviate this problem.
Author:   Tony
Submitted: 2007-02-14
Enthusiasm, Energy and Success Are Critical Keys For Providing Excellent Customer Servi [ 22]
No great success is ever attained in life without the surmounting of obstacles. In every life there are challenges. Some people view challenges as problems, others view them as opportunities.
Author:   Pj
Submitted: 2007-02-12
The Secret To Building Customer Relationships [ 24]
It's tempting to concentrate on making new sales or pursuing bigger accounts. But attention to your existing customers, no matter how small they are, is equally essential to keeping your business thriving.
Author:   Jeff
Submitted: 2007-02-07
5 Guaranteed Ways To Retain Your Online Customers & Keep Them Away From Your Competition [ 33]
How can you retain your leads and prospects, and ensure that they buy from you and not from your competition?
Author:   Jeff
Submitted: 2007-02-07
Do You Have A Customer Appreciation Plan? [ 48]
If you haven't gone out of your way to tell your customer how much you appreciate them, what makes you think they will go out of their way to tell you, and others, how much they appreciate you?
Author:   Ken
Submitted: 2007-01-26
Important Tips for Great Customer Service [ 40]
Customer service is of utmost importance from Day One. You can have the best gift baskets and the best services. You might get hard-to-find items of the best quality but if poor customer service is what tags along, customers will not stay your customers for long.
Author:   Wendy
Submitted: 2007-01-09
How to Bond with Your Customers [ 92]
When your customers buy from your web site, ask them to optionally enter their joyous occasions that occur on a regular basis such as their birthdays or wedding anniversaries.
Author:   Wendy
Submitted: 2007-01-09
How To Deal With A Difficult Customer [ 66]
Providing good customer service to a difficult customer or client can feel like walking a diplomatic tightrope. But if you handle a customer's complaint the right way, you can turn the situation around and even turn that person into a loyal customer. Here are some tips to help you when faced with a difficult customer.
Author:   Kevin
Submitted: 2007-01-08
   
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